We just released version 3.30.2 for PingPlotter Standard and Pro. This release adds a few features, fixes a couple of problems and streamlines a workflow or two.

This is a free upgrade for all current licensees, and you can get it from our download page.

We just released a minor update for MultiPing, which fixes a small handful of bugs. Have a look at our release notes, or head right over to the download page.

This is a free update for all licensed users. If you already have MultiPing installed, just launch the installer and follow the prompts.

We've released a new version of MultiPing, which adds features, improves compatibility with Windows Vista/7, and fixes several issues.

For a complete list of changes, visit the release notes, or go directly to the download page to get it!

This is a free update for all MultiPing license holders.

We just released version 3.30.1 for PingPlotter Standard and Pro. It's a minor release, but fixes a couple of nagging bugs, adds a new graph metric, and solves some false positive virus warnings (which AVG has since fixed on their side too, but ... oh well)!

This is a free upgrade for all current licensees, and you can get it from our download page.

• Added a "Don't Fragment" flag to allow PingPlotter to help with MTU size troubleshooting.
• TCP Traceroute is now more robust. Packet sequence numbers was also changed to make it better supported by servers.
• PRO ONLY - Workspaces have been enhanced in several ways, including the ability to save collected data and auto-save/reload.
• PingPlotter would sometimes freeze when a float-over tooltip was visible and a certain part of the PingPlotter user interface was clicked at just the right time.
• Alert system enhancements.
• Lots more...

• Missing or wrong DNS names now use a more friendly "Balloon" popup rather than a full error dialog.
• Fixed right-click popup menu on edit controls.
• DNS Name and Graph columns now get their widths remembered on close/restart.
• Fixed STARTTLS (e.g., Gmail) SMTP alerts.
• More...

• Much better Windows Vista support.
• Can run from a USB drive.
• New UDP packet type can target a specific UDP port (using Echo, UDP DNS and Asterisk VoIP protocols).
• Graphic/UI improvements.
• Alert system improvements.
• Better web interface for Pro - and it works on the iPhone.
• Bug fixes.
• More...

• Improved Vista support
• Fixed bug in alert system
• Piles of small tweaks and fixes.
• Code-signed install packages.
• Improvements to remote tracing (Pro only).
• Improvements to web interface (Pro only).
• More, of course.

• New port-targeted UDP packet type
• Runs from a USB drive
• Better Windows Vista support
• More ... (of course!)

• New port-targeted UDP packet type
• Runs from a USB drive
• Better Windows Vista support
• More ... (of course!)

• Collected data is now saved with your workspaces. Closing and restarting will now show data that was collected in the previous session.
• Customizable alert email messages (better for pagers and mobile phone alerts).
• Time graphs can now be sorted to match the target list graph.
• New option to prompt or minimize to tray instead of closing if "X" button is hit.
• Can now rename a target that's being monitored.
• Lots more!

PingPlotter Pro 3.10.0p, just released, has a great collection of new features and fixes (see the release notes for details). Here's a sampling of changes:

• The remote trace capabilities have been significantly enhanced.
• The web interface can now be set to read only.
• The named configuration in use for a target can now be displayed on the summary screen (and other areas).
• Added some right-click menu options.
• Significantly improved reliability of scripted events and extensions.
• Fixed bug when running web interface under Windows 2003 with IIS (this didn't work with 3.00.2p).
• Lots of other changes and tweaks.

PingPlotter Pro 3.10.0p is a free upgrade for anyone with a PingPlotter Pro 3.x license. It's also available as a 30 day trial, for those interested in checking out its capabilities.

Download 3.10.0p from the download page. There is no need to uninstall your current version.

Current PingPlotter Standard (a.k.a PingPlotter 2.60) and MultiPing users interested in upgrading to PingPlotter Pro can see details on our upgrade page.

• An access violation would occur at startup if using an operating system and CPU that supported DEP (for more information about DEP, see http://support.microsoft.com/kb/875352).
• Trying to remove PingPlotter as a windows service when running as a windows service caused problems. This now shows an appropriate error message.
• If the windows service failed to start, it would sometimes log no errors. Errors are now logged and shown in this situation.
• When resizing the main form, then minimizing or maximizing, the resize wouldn't be saved on close.
• The "Save data on shutdown, reload on startup" switch only disabled saving, not loading. Loading always happened - now switch is honored.
• The summary screen didn't show script-based columns (ie: Jitter, Std Dev, MoS).
• On some computers, CPU use was higher than it should be.
• A couple of other minor updates / fixes.

Download 3.00.2 from the download page. There is no need to uninstall your current version.

• Multiple targets can be traced in a tabbed user interface, all collecting data concurrently.
• Different targets can use different engine settings (ie: TCP ports, packet types, etc).
• Multiple targets are summarized on a “summary screen” that looks similar to MultiPing (sortable, with time graphs available for each).
• Can run as a native Windows service on Windows 2000, XP and 2003.
• Integrated web server can be accessed remotely. Can also use IIS if that works better in your environment.
• Jitter and MOS columns and graphing to enhance Voice over IP troubleshooting.
• Lots and lots of little “tweaks”, user interface enhancements and customization points.
• More, of course!

• Multiple targets in a single instance
• Web interface
• Built in script engine for customization
• Runs as a native Windows service
• Jitter and MoS calculations for VoIP troubleshooting
• Ability to collect trace data from a remote server
• Lots and lots more

• PingPlotter can now do a TCP traceroute, in addition to UDP and ICMP, giving you another option to ping that host that's blocking other types.
• Enhanced alert functionality, including editable alert email bodies and additional visual indicators.
• New "Getting Started" splash screen and Getting Started Guide.
• New, easier to use, more powerful options dialog.
• More, of course!

As always, we welcome any feedback you may have in regards to the Tutorial in general, as well as feedback on any specific problems you may have solved using PingPlotter, or it's sister product MultiPing. If you have any specific topics you'd like covered within the Tutorial, please pass them along. Any of the above can be sent to support@nessoft.com.

• Spam / virus filtering on your email system.
  
• Load on the internet email system due to recent virus activity causing slow delivery.
  

(1) Covers a single company for unlimited usage within a single location.
(2)Covers a single company for unlimited usage for all locations.

• Complete re-write of internal engines. Allows some capabilities in this version and lots of cool stuff in the future. Big performance and reliability benefits in the 2.40 release.
  
• Major re-write of alert system. Can now notify when a condition starts, when it ends, or as it is happening. Added the ability to launch an EXE when a condition occurs, and can also change the tray icon or show a message in the tray.
  
• Annotations can be tied to a point in the time graph to show notes. These get saved in all images.
  
• Save files format was changed and now takes up only 5-15% of what it used to (much of this is due to new internal compression).
  
• Can now "Copy as summary text" - shows packet loss % / min/max, etc instead of only showing all the raw data.
  
• Can do some annotation of an IP address in the history window so you can recognize what an IP was for (ie: enter an address of "10.0.0.1 My_Router" will auto-resolve 10.0.0.1 to "My_Router" even if not in a hosts table).
  
• Double-clicking on a hop number now shows/hides the time graph for that hop.
  
• Lots more ... See the the revision history for more details, or go download it now.
  

Version 2.30.1 (available in the download section) has the following new features:

• Slow load times when running Norton Antivirus Auto-Protect fixed.
  
• Some routes (mostly when the next to the last hop wasn't responding, but the last hop was) would cause Ping Plotter to blue-screen under Windows 95/98/ME.
  
• Alerts sometimes didn't fire correctly if the visible graph was selecting a route that wasn't the current route.
  
• Alert e-mails had a date of 1899 instead of current date.
  
• Alert e-mails were being introduced to the SMTP server without a from line, so a very select few SMTP servers would reject.
  
• If the final destination wasn't in the route because of a route lengthening (and the final destination stopped responding at the same time), alerts on that hop wouldn't always fire.
  
• /save command line option didn't work correctly.
  
• The focus rectangle sometimes didn't draw on the lower graph when focused on a non-current period. This is now corrected.
  
• List index out of bound error when doing a text export under certain conditions.
  
• This version has been tested with Windows XP RC2. Since that operating system isn't released yet, we can't promise that everything will work well, but our preliminary tests look good.

The next release of Ping Plotter is now available. Download the shareware version, or update your registered version at the Ping Plotter Download Site.

Version 2.30 has the following new features and bug fixes (since 2.20):

• The timeline graphs now show packet loss percentages. This adds information to time periods greater than a few hours (where it used to just show that there was at least one packet lost), and can help show trending quite a bit better. If you prefer the old style graphs, hold down the shift key while right clicking on a timeline graph and enable "Old style timeline graphs".
  
• Packet loss percentages can now be shown on the upper graph.
  
• Added ability to turn on/off min/max lines on the upper graph. This can help during long term monitoring where a single bad response could change the scale of the entire graph.
  
• The lower timeline graphs can now be scrolled using ALT-LEFT, ALT-RIGHT, ALT-HOME, ALT-END, ALT-PGUP, ALT-PGDN. These keys work when the upper graph is selected (because the lower graphs don't actually accept focus). Clicking on the lower graph will focus the upper graph.
  
• The lower timeline graphs now resize based on their current size when adding a new graph - rather than resizing to 65 pixels always.
  
• Added an option to use high performance timers when tracing. This increases the accuracy when using Windows NT/2000 - where the best accuracy reported by ICMP.DLL is 10 ms.
  
• Added ARIN Block IP lookups to see who owns an IP address. This works even if the IP doesn't resolve to a name.
  
• All Open/Save dialogs have been updated to have the "Places" bar for Windows 2000/ME users.
  
• Added automatic version checking. Ping Plotter will now check to see if there's an update available and let you know if there is.
  
• Added support for multiple INI files. This is useful when you automatically start multiple instances of Ping Plotter and want the output to be different between instances.
  
• Added "zooming" logic so when you decrease the time shown in the timeline graph it tries to keep your selected time period in focus. This can be useful to focus in on a period in the 48 hour graph, and then zoom down to the 30 minute (or similar) graph to see the period in more detail.
  
• Changed the alert system to no longer use averages. Averages were hard to understand in the context of lost packets, and in all cases we reviewed, the alternate method was superior.
  
• Added ability to change the Subject line in alert e-mail messages. $host can be included to show the final destination.
  
• Exporting to text files was substantially improved.
  
• Can ping only the final destination (rather than tracing all hops between you and the final destination). While this turns off some of the core functionality of Ping Plotter, it can be handy if you're using alerts, or only want to graph performance to the final destination and don’t want to use the extra bandwidth required to trace the intermediate hops
  
• Registration codes are now validate against a server database. See here for more details on this.
  
• Changing packet cargo options now take affect immediately.
  
• Stability improvements (as always). Several access violations fixed; a problem with save files was fixed; Improved alert reliability; minor graph overdraw no longer happens; PNG files now come out with better color; WhoIs processing cleaned up a bit; Minimizing to the tray works more reliably (including improved tray "click" behavior).

Version 2.2 (available in the download section) has the following new features:

• Route changes are now handled, and all history is stored with the route that it was recorded on. This means you can see that your ISP (or someone in the route) changed the route to correct a problem (or make things worse!). Ping Plotter keeps track of all the routes for as long as you like. Additionally, certain route changes can be excluded so normal changes aren’t flagged or logged.
  
• You're now able to specify the maximum number of samples you want to keep in memory. This will allow tracing sessions of unlimited length (you'll no longer run out of memory after 2 weeks of hard non-stop tracing).
  
• You can now "Save as Image" (instead of having to copy it to the clipboard and use another application to make the image). Supported file formats are .PNG and .BMP. (Before you ask: JPG is way too lossy for concise text/line based graphics, and GIF is owned by Unisys and requires a license to deploy).
  
• You can now schedule your data to be automatically saved (at interval). The file name can include any portion of the date/time plus the host name so you can keep nice history files (use this with the maximum in-memory sample count to keep data around forever)
  
• You can now schedule an image to be automatically saved (at interval). You might use this to keep an intranet page current, just keep nice images of history. These can be saved in PNG or BMP format.
  
• Double clicking an entry in the history list now automatically starts tracing to that address.
  
• Trace name/address now shows on taskbar title to distinguish multiple running copies.
  
• The .PPS file extension has been retired in favor of .PP2. Microsoft PowerPoint used the PPS extension, and in cases like this, they win. This extension can be overridden manually in your .INI file as well if you find that .PP2 interferes with some application youlre using.
  
• Re-associating with the .PP2 extension now prompts before happening if it's already associated with something else.
  
• Changed WhoIS parsing to better parse new Internic output. Also updated to better work under Windows 2000.
  
• Changed lower "time line graph" so that dropped packets don't automatically make the bar full height - if some good samples are included in that single-pixel time period, then the bar is the correct height for the good samples.
  
• Entering an IP address (as opposed to a name) now starts tracing immediately (before the IP is resolved into a name). The name shows as (resolving) until the request is complete.
  
• Misc. bug fixes including Alert system e-mail fix, high rate data loss, some settings not saving on exit, registration routines work better on NT if you don't have admin access, restoring from tray refreshes the timeline graph.
  
• Free upgrade to all registered users.
  

This version is *mostly* a bug fix version. It includes the following changes:

Bugs Fixed

Fixed case sensitivity on registration code bug.
Fixed occasional access violation when tracing
Fixed occasional lockup under Win95
Fixed so DNS name doesn't ever return your own computer's name when a hop times out.
Fixed so DNS lookups always happens - even if the first hop times out.
Fixed the alert system so it works correctly now. Alert system is much more reliable.
Fixed the alert system so more than one alert can be tied to any IP address
Fixed problem where saving a sample set would sometimes not work (when there was no DNS name).
Minor changes to registration code system.
Fixed "Sample Index too High" error when exporting to text file.

New Features

Export to text file now allows exporting with the samples in rows rather than columns (to overcome Excel's 255 column limit).

• Will graph single hops (from one to all) from your trace over time - and display them on a graph. This graph can be resized, rescaled, zoomed, dragged and manipulated to give you exactly the information you need to find the problem.
  
• New "Alert" system. This will allow you to set parameters where you want to be notified of the condition. If the conditions fire an alert, you can log that data to a text file, play a wave file, or send yourself e-mail with the pertinent information included.
  
• You can save and load sample sets - and then resume (right-click the trace button when you have existing data and you're not tracing) the trace. This way you can have multiple sessions of data in the same graph.
  
• Exporting to comma delimited text file for use with external programs (Excel) is supported.
  
• You can now "Fix" the graph scale to a specific size so that bad hops don't cause all valid points to be resized into a tiny graph.
  
• The icon can be moved from the taskbar to the tool tray for long-term monitoring projects.
  
• You can ignore 1-5 of the first hops in your trace (as opposed to the 1 that version 1.00.2 supported).
  
• Round Trip time is now shown below the last hop. This time is exactly the same as the last hop, but many people asked what the round trip time was, so I included it to make things easier for people to understand.
  
• All columns of the graph are now resizable.
  
• The numbers for min and max time are now displayable on the upper graph (right-click the graph).
  
• An option has been added so that Ping Plotter works better under NT 3.51 (under Advanced options, "Use non-threaded name lookups"). This is automatically turned on when installed under NT 3.51.
  
• Timeout time and "attack rates" (time Ping Plotter waits between sending out requests for each hop - this was 25ms in 1.00.2, but really bad connections might need to make this longer) can be customized.
  
• Ping Plotter 2.0 uses significantly fewer resources while tracing.
  
• Limited whois functionality is included. Right now, it only queries the Internic server - a future release may expand on this based on requests.
  
• The "Copy as Image" feature includes more information and looks nicer.
  
• This version will be shareware - and will cost $15.00 to register. The unregistered version will allow you to use all these features to evaluate, but will include "reminder" notices to encourage people to register. The current freeware version will remain freeware and will remain available to those that prefer it.
  
• More (what feature list would be complete without the ubiquitous "More" feature?).