Question Is there any way to generate a SNMP Trap message using the PingPlotter alert system? Solution Neither PingPlotter or MultiPing have the ability to natively generate an SNMP Trap message, but both programs have the ability to launch an... Read More

Question Can I associate a 'friendly name' with an IP Address? The automatic name doesn't really help identify a target. Solution Yes, you can! Both PingPlotter and MultiPing offer a mechanism for associating a friendly name with an... Read More

Question Why do the red "packet loss" lines have different vertical heights on the graph? Solution Each "pixel" in the time-graph is comprised of anywhere from 1 to many samples. When you're looking at 5 minutes of data in a time-graph, any... Read More

Question I'd like to have MultiPing running continuously - even when I'm not logged in. Is this possible? Solution MultiPing runs natively as a Microsoft Window application, not as a service. This means that you need to be logged... Read More

Question Is there any way to save the data collected in MultiPing? Solution MultiPing, by itself, doesn't have any option of saving data - either automatically or manually. Well ... that's not quite true. You can log data to a text file,... Read More

Question How do I log data to a live file as it is being collected? Solution Both MultiPing and PingPlotter can use the alert system to log live data (as it is being collected) to a text file. This technique requires setting up an alert with an... Read More

Question Does MultiPing have any options to start pinging targets from the command line? Solution MultiPing does have a few options that can be used on the command line: Loading a workspace. You can load a workspace file from the command line by... Read More

Question When I set up an alert, it never seems to fire - although the 'Test' button sends me an e-mail just fine. Solution Once you've set up an alert, you have to attach the alert to the IP address you want to monitor. This gives you... Read More

Question I'd like to install MultiPing on two different computers, 1 monitoring 50 targets, the other 250. How many licenses do I need? Answer MultiPing is licensed per install, and a single install can monitor any number of targets (we... Read More

Question I'm moving MultiPing to a new machine - what do I need to move? Solution Installation and licensing Start off by installing MultiPing on the new machine. Download from the MultiPing download page, then install it. To move your... Read More

Question I'm having problems installing one of your products. What's the solution? Answer We use several different installer technologies. If you're using PingPlotter Freeware or MultiPing, these instructions apply to you -... Read More